Our Hotel

We are constantly striving to make your stay as comfortable as possible.

During your stay, a Host will happily assist you with orders from our new Gallery Menu, Fresh 24/7, featuring our signature flatbreads, a Make It 2 option and delicious new sandwiches, greens, apps & more. Or you can enjoy specialty Starbucks® coffee, premium beer, wine & cocktails over friendly conversation at the intimate Bakery Café. Also enjoy the complimentary a.m. Kitchen Skillet™, featuring freshly prepared breakfast sandwiches, steel-cut oatmeal, fresh cut fruit and more, available daily in our Guest Kitchen.

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Hotel Features

  • Complimentary hotel-wide Wi-Fi Internet access
  • Gallery Menu, Fresh 24/7 with mouthwatering options including our signature flatbreads & more
  • Enjoy your complimentary a.m. Kitchen Skillet™ served daily, with hot breakfast items, fresh fruit, oatmeal and plenty more to choose from.
  • Grab 'n Go case offers new sandwiches & greens from our Gallery Menu and bottled beverages for moments on the run
  • Intimate Bakery Café serves Starbucks® specialty coffees & teas, premium beers, wines & cocktails
  • Self-service check-in/check-out kiosks
  • Audio visual equipment
  • Complimentary 24-hour Stay Fit® fitness center with Life Fitness® cardio equipment
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Maps and Directions

Directions from Memphis International Airport (MEM):
Leaving the airport terminal, follow the signs to I-240 East. (Do not take the Winchester Road exit.) Follow I-240 East to Bill Morris Parkway (I-385) and merge right. Take the Forest-Hill Irene exit and take a left. Continue for 1 mile to the right hand corner of Forest-Hill Irene and Winchester.
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Pet Policy

For guest staying 1-6 nights, a $75 non-refundable pet fee will be administered.  Guests staying 7-30 nights, a $75 non-refundable pet fee plus an additional $100 cleaning fee will be administered.  Guests stay 30 + nights, please contact the hotel.  The fee(s) will be inclusive of taxes.  A maximum of 2 dogs per room are permitted.  Only dogs weighing 50 lbs and under are permitted; two dogs may be allowed in a guestroom provided the combined weight of both dogs does not exceed 75 pounds; the pet fee encompasses this and pets exceeding are at the hotels discretion.  All pets must be housebroken.

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Hyatt Place Memphis/Germantown
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Check-in/Check-Out

Check-in Time: 3:00 PM
Check-out Time: 12:00 PM

9161 Winchester Road, Germantown, Tennessee, USA, 38138

  • Tel: +1 901 759 1174
  • Fax: +1 901 759 1175